Security
Built for secure business operations.
LeadOS is designed for businesses that handle valuable customer conversations, bookings, and performance data. Security, access control, and tenant separation are core parts of the platform architecture.
Role-based access
Teams can be structured with permissions for agents, managers, admins, and owners.
Tenant isolation
Each workspace is designed to keep business data separated and permission-controlled.
Audit logs
Important actions can be tracked to support accountability and operational visibility.
Encrypted infrastructure
LeadOS uses modern cloud infrastructure practices to protect data in transit and at rest where applicable.
Human handoff controls
AI can escalate sensitive, uncertain, or unsupported conversations to authorized humans.
Secure integrations
Connected channels and credentials should be managed using secure environment and access controls.